E-Commerce in Operations Management

E-Commerce in Operations Management

bd80d E Commerce Operations 514JG7Q7MCL. SL160  E Commerce in Operations Management

This text focuses on managerial issues of operations management for e-commerce businesses. Specifically, it seeks to help students interested in the managerial aspects of running e-businesses know what is important in their operations, including personnel, technology and systems. The work shows how the basic content of operations management (such as quality, inventory, product design and so on) should be applied in an e-business. E-commerce research findings and methodologies have been incorporated to offer a broader range of academic contributions. The text is based on empirical evidence provided by numerous e-commerce organizations and research scholars. The text also presents a detailed, step-by-step set of procedures and successful strategies that readers can use immediately. New knowledge has to be made easy to use and the authors have integrated the current theory with current practice so that readers can see the benefits and use them without delay.

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  1. Mike Tarrani "www.tarrani.com" says:
    1 of 1 people found the following review helpful:
    5.0 out of 5 stars
    Well written and [manufacturing] business focused, October 7, 2002
    By 
    Mike Tarrani “www.tarrani.com” (Deltona, FL USA) –
    (COMMUNITY FORUM 04)
      
    (REAL NAME)
      

    This excellent book was written as a college-level text, but is valuable to a much wider audience.

    For business and technical professionals it bridges the gap among business, functional and technical stakeholders in e-commerce environments, especially those in which SAP R/3, PeopleSoft, Baan and other major ERP packages are implemented.

    It systematically covers all of the major elements of any e-commerce environment, but is more suited for ERP because of the focus on supply chain and manufacturing topics. Coverage is given to the following management and operational areas: supply chain, product and process, purchasing, production scheduling, inventory, human resources and quality. In addition, the book covers reengineering, and consulting management.

    Not only is it informative and promotes understanding among all stakeholders, this book is also clearly written and an easy, interesting read. I enjoyed it and have it on my list of recommendations for peers who work in the ERP environment and who need to gain an appreciation of the business and operational issues their technology supports.

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