Treat Them Like a Client, Even Before They Become One

Here’s a generosity experiment worth trying. Treat someone like a client, even before they become one. No need to break the bank, give away the intellectual farm or collapse your entire agenda on moment’s notice. You still have to rational and realistic. But just this once, just for fun, act as if the prospect you […]

Hume Brophy appoints Carl Gibney as Senior Client Director

Hume Brophy, Ireland’s largest independently-owned government affairs and media relations consultancy, has announced that Carl Gibney has joined the company as a senior client director. In his new role, Carl will be responsible for devising and implementing public affairs strategies and communications programmes on behalf of a range of Irish and international clients. Commenting on […]

Client Service? Try a Little Amnesia

If you can help the client forget she’s a client, everybody wins. Try a few of these. Instead of applying your rigid methodology, just sit down, look people in the eye ask them what they want to do, and what would make them happy. Instead of bludgeoning people with facts and theories, just talk like […]

Netbot for iPhone, an App.net client – Tapbots

Netbot for iPhone, an App.net client Tapbots Genre: Social Networking Price: $ 4.99 Release Date: October 3, 2012 App.net is a real-time social feed without the ads. You must have an App.net account to use Netbot.Netbot is a full-featured iPhone (and iPod touch) App.net client with a lot of personality. Whether it’s the meticulously-crafted interface, […]

Netbot for iPad, an App.net client – Tapbots

Netbot for iPad, an App.net client Tapbots Genre: Social Networking Price: $ 4.99 Release Date: October 3, 2012 App.net is a real-time social feed without the ads. You must have an App.net account to use Netbot.Netbot is a full-featured iPad App.net client with a lot of personality. Whether it’s the meticulously-crafted interface, sounds & animation, […]

A Modern Approach to New Client Acquisition

A few weeks ago, my friend AJ Lawrence of The Jar Group said something that got my brain working. “Instead of making a cold call to customers, we make a warm zone around them.” He’s right. We desperately need a modern approach to new client acquisition.  It’s about courting. Instead of trying to make a […]

Adian – app.net client – Phrygian Labs, Inc

Adian – app.net client Phrygian Labs, Inc Genre: Social Networking Price: $ 4.99 Release Date: September 7, 2012 ★★★ Adian is a super-fast app.net client for iPhone. ★★★Features:★ Multi-account support★ Timeline, Mention, User, Global feeds★ Reply thread viewing★ Posting★ Saving drafts of posts★ User profile view★ User feed view★ Avatar fullscreen view★ In-app browser★ PUSH […]

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