How to Implement Effective Customer Satisfaction and Customer Retention Strategies for your Company


When it comes to growing their startups, many entrepreneurs are so focused on gaining new clients and customers that they fail to effectively address the need to retain those they already have. According to Marketing Metrics, the probability of selling to an existing customer is 60-70%. The probability of selling to a new prospect is […]

Principals From Award-Winning Tech Company Ve Interactive Named As Concern Universal Ambassadors

London, UK – 7th November 2012: Concern Universal, the international development organisation that helps communities around the world find practical solutions to poverty, has appointed Ve Interactive’s CEO David Brown and Director of Communications, Kathy Heslop as ambassadors for the charity. Serial entrepreneurs David and Kathy are co founders of the award-winning British technology company. […]

What It Takes to Start a Company

There are 2 skills that will always be needed: The ability to build a product The ability to sell a product or service If you have one of these skills, then you’ll always be able to find a job.  Similarly, if you have one of these skills, then you’ll always have a place at a […]

Business Plan for How To Start Website Web Hosting Company

Business Plan for How To Start Website Web Hosting Company Complete Business Plan Template Pre-Populated With All Required Sections Comes in MS Word and MS Excel Format For Fast and Easy Editing All Charts and Graphs Automatically Update So You Can Complete Your Plan Quickly and Easily Includes All Sections and All Financial Statements Required […]

What New Social Norm Is Your Company Creating?

Every company wants to create a new social norm. They want to change the way people do something, for better and for always. Wii’s groundbreaking console didn’t just look cool, it got people up off the sofa, broke down the walls that separated players and spectators and turned a video game into a communication tool […]

Acquia, #1 Software Company on Inc. 500, Powers Growth with Marketo

Already Acknowledged for Fast Growth, Acquia Accelerates Global Scaling with Marketo’s Marketing Software Solutions LONDON, UK. – October 16, 2012 – Marketo, the leading provider of cloud-based marketing software, was recently selected by Acquia, Inc. to propel marketing efforts as the highly successful company continues to grow. Acquia, the open-source software company providing products, services […]

What Your Company Outsourced Its Policies?

Most company policies coincidentally favor the company. Instead of respecting customers, they’re more about making excuses, creating insurance, inhibiting creativity, controlling costs, avoiding accountability, building deniability, protecting executive egos, appeasing shareholders and covering corporate asses. But what if, once a year, companies held an open forum for customers to submit ideas for new company policies? […]

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