How to Implement Effective Customer Satisfaction and Customer Retention Strategies for your Company


When it comes to growing their startups, many entrepreneurs are so focused on gaining new clients and customers that they fail to effectively address the need to retain those they already have. According to Marketing Metrics, the probability of selling to an existing customer is 60-70%. The probability of selling to a new prospect is […]

Effective Facebook Marketing in 15 Minutes [The Download]

Learn how to use the 5-5-5 strategy to effectively market directly to clients in less that 15 minutes using Facebook. Presented by RE/MAX University and Inman. Visit Video Rating: 4 / 5

Website Usability: Achieving Effective Communication with Your Customers

Topics include: Finding a balance between overwhelming and underwhelming designs; The relative importance of search and navigation — and how to improve both so people can find information on your site; How to describe products and services so that your customers understand them; Costs of a bad design; Usability guidelines and when to bend the […]

Online College Student: StraighterLine is flexible, cost effective, great customer service.

A student describes her experiences using online college courses to get the college credit needed for her degree. Elizabeth Smith likes the personal tutoring offered, great customer service, flexibility, and the cost. “I had to complete an algebra class in 10 days, and I was able to do that with StraighterLine.” She talks about […]

The 10 Secrets That Make Networking Easy, Fun and Ridiculously Effective

After ten years of being an entrepreneur, I’ve learned a thing or two about networking… One of the most important things I learned is that networking is a lifestyle. It needs to be worked into your DNA so that you are networking at all times…effortlessly and happily. When you treat networking as a lifestyle you […]

Optimize online branding: Five tips for effective online branding – Online branding Optimize online branding: Five tips for effective online branding — Online branding Tabitha Jean Naylor call us 703-342-6883 Optimize online branding: Online branding is a necessity for just about every business — whether you’ve got a little coffee shop that caters to freelance writers and students looking for a place to get away from […]

7 Habits of Highly Effective Personal Branders

Personal branding is a critical component of any career. No matter what your occupation, it’s important to create a “stamp” of who you are professionally so others can identify you as a prominent thought leader or trusted expert in your industry. Your skills, personality, and values all tie into your personal brand and help others—particularly, […]

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